If you’ve booked an online CPC course with us, your training will take place live on Zoom.
It’s easy to use — here’s everything you need to know.
Why we use Zoom
All of our online CPC courses are delivered live through Zoom. This allows you to join your training from home or work while still meeting DVSA requirements.
Using Zoom means:
- You take part in a live, instructor-led session
- You can interact, ask questions, and stay engaged
- Your training is fully recognised and compliant
Before your course
We’ll email you your Zoom link the day before your training.
All you need to do on the day is click the link and join.
Setting up Zoom
It’s best to install Zoom in advance to avoid any delays on the day.
- Go to: https://zoom.us/download
- Download the Zoom Desktop Client on your computer (recommended)
- Open the file and follow the installation steps
- Or install Zoom Workplace from your app store
How to join your course
Joining your session is simple:
- Open the email we send you
- Click the Zoom link provided
- Launch Zoom when prompted
- Enter your full name (this must match your booking)
- Join the meeting and wait for the session to begin
Test your setup before the day
We strongly recommend testing Zoom in advance to avoid any issues.
- Visit: https://zoom.us/test
- Join the test meeting
- Check that your:
- Camera is working
- Microphone is clear
- Speakers are working properly
What you’ll need on the day
To complete your CPC training successfully, make sure you have:
- A stable internet connection
- A device with a working camera
- A quiet environment with minimal distractions
Your camera must remain on during the course to meet training requirements.
Troubleshooting tips
If you run into issues, here are some quick fixes:
- No sound: check your speaker and volume settings
- Camera not working: make sure Zoom has permission to use your camera
- Disconnected: rejoin using the same link
Final tip
Join your session 10–15 minutes early so you have time to resolve any technical issues before the course starts.
